Refund Policy
This Medicube page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to themidicube.shop.
How Medicube handles exceptions
For Medicube customers at themidicube.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
How Medicube handles order problems
Customers using themidicube.shop can rely on the following Medicube guidance about order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from Medicube on eligibility
For purchases made through themidicube.shop, Medicube applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
How Medicube handles condition of returns
Medicube publishes this condition of returns guidance for customers using themidicube.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How Medicube handles refund timing
For Medicube customers at themidicube.shop, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Medicube: support
Customers using themidicube.shop can rely on the following Medicube guidance about support. For return or exchange assistance, contact Support@themidicube.shop or 4255180930.
starting a request at Medicube
The following starting a request guidance applies to the Medicube storefront at themidicube.shop. A return or exchange begins when you, contact us at Support@themidicube.shop before sending the item. Once the request is approved, Medicube will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@themidicube.shop
Phone: 4255180930
Physical address: 557 11th St, Oakland, California, 94607, United States