Shipping Policy
For Medicube customers, the sections below set out processing, delivery, and tracking. This page applies specifically to themidicube.shop.
Medicube: returns after delivery
For Medicube customers at themidicube.shop, this section explains returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Medicube also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
tracking and addresses at Medicube
For purchases made through themidicube.shop, Medicube applies the following guidance on tracking and addresses. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
How Medicube handles delivery area
The following delivery area guidance applies to the Medicube storefront at themidicube.shop. Orders can be shipped only to addresses within the United States. Standard shipping is free.
delivery issues at Medicube
Customers using themidicube.shop can rely on the following Medicube guidance about delivery issues. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@themidicube.shop or 4255180930. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
How Medicube handles processing and transit
Customers using themidicube.shop can rely on the following Medicube guidance about processing and transit. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@themidicube.shop
Phone: 4255180930
Physical address: 557 11th St, Oakland, California, 94607, United States